bi111's Responsible Gaming — Your Safety Is Our Priority
bi111 believes that fun gaming should never become a burden. Our protection tools, guidelines, and 24/7 support team are always by your side.
Why Is Responsible Gaming Important?
Online gaming is an enjoyable form of entertainment. However, it stays healthy only when played by the rules, within limits, and for fun. At bi111, we want every player to see gaming purely as entertainment — not as a source of income or a solution to financial problems.
Responsible gaming means staying in full control of your time and money, and taking breaks whenever needed. On the bi111 platform, we provide a number of effective tools to help you stay in control at all times.
Online gaming is for people aged 21 and above only. Do not treat gaming as a source of income. Only play with money you can afford to lose.
We are committed to ensuring a safe and fair environment. SSL encryption, fair play, and responsible gaming policies are the core foundations of our platform.
Our Protection Tools
bi111 offers multiple effective protection features to keep you safe.
Deposit Limit Setting
Set a specific amount for daily, weekly, or monthly deposits. Once a limit is in place, you can lower it immediately, but raising it requires a cooling-off period.
Self-Exclusion
Restrict yourself from your account for a set period or permanently. While self-exclusion is active, logging in, depositing, or placing bets will be completely blocked.
Time-Out Feature
Use a time-out for a temporary break — from 24 hours up to several weeks. During this period, accessing your account or making any transactions will not be possible.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, you will receive a notification reminding you to stop.
Loss Limit
Set in advance how much loss you can accept over a given period. Once that limit is reached, placing further bets will not be possible.
24/7 Support Team
If you have any concerns about gaming, contact bi111 directly via live chat or email. Our support team assists in both Bangla and English.
How to Activate Self-Exclusion
If you feel that gaming is having a negative impact on your life, follow the steps below to activate self-exclusion. This decision is entirely for your own protection.
Once self-exclusion is active, bi111 will not send you any promotional messages and will keep login access to your account completely blocked.
Contact the Support Team
Let bi111 know via live chat or at [email protected] that you want to activate self-exclusion.
Choose Your Break Duration
Choose a temporary break (30 days, 6 months, 1 year) or permanent self-exclusion — whichever suits your needs.
Identity Verification
To protect your account, our team will confirm your identity and complete the process.
You Will Receive Confirmation
Once self-exclusion is in effect, you will receive a confirmation message. From that point, your account will be completely inactive.
Recognise the Signs of Problem Gaming
If one or more of the signs below appear in your behaviour, it is time to seek help. Rather than trying to deal with it alone, reach out to family or professional support.
- Placing increasingly larger bets to try to recover lost money
- Gaming damaging relationships with family, friends, or work
- Wanting to quit but being unable to stop yourself
- Borrowing money or selling assets to fund gaming
- Feeling restless or irritable when not gaming
- Lying to or hiding gaming activity from family
- Spending money meant for regular expenses on gaming
Core Principles of Responsible Gaming
Do
- Set a budget before you play
- Think of gaming as entertainment
- Take regular breaks
- Make calm decisions when you lose
- Seek help when you need it
Don't
- Don't game to try to recover lost money
- Don't play with borrowed or loaned money
- Don't play when you are under stress
- Don't spend money set aside for living expenses
- Don't play under the influence of alcohol or medication
Contact bi111 for Support
If you are experiencing any problems with gaming, or notice signs of a problem in someone close to you, do not delay — contact the bi111 support team. Our trained team will help with empathy, without judgement.
Live Chat: Directly on the bi111 site, 24/7
Email: [email protected]
Frequently Asked Questions
If you want to know more about responsible gaming, see the questions below.
Enjoy bi111 bi111 Gaming Safely
Play responsibly and enjoy bi111's wide game library, cricket betting, and slots. Stay within your limits and have fun.